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Privacy Policy

Last Updated: 5/2/2026

1. Introduction

Welcome to Physio Prompt. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

By accessing or using our platform, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, Email address, Phone number, Account login details, Any information you voluntarily submit through forms.
  • Health & Assessment Data: Physiotherapy assessments, Symptoms or condition details, Rehabilitation information entered into the platform.
  • Technical Information: IP address, Browser type, Device information, Cookies and usage data.

3. How We Use Your Information

We use the collected information to:

  • Provide and improve our physiotherapy assessment platform
  • Generate AI-based health insights and reports
  • Manage user accounts
  • Respond to support requests
  • Improve system security and performance
  • Comply with legal obligations

4. AI-Generated Insights Disclaimer

Our platform may provide AI-generated health insights or assessments. These insights:

  • Are for informational purposes only
  • Do not replace professional medical advice
  • Should not be used as a medical diagnosis

Users should always consult qualified healthcare professionals before making medical decisions.

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Service providers who help operate our platform
  • Cloud hosting services
  • Legal authorities when required by law

All third-party providers are required to protect your data.

6. Data Security

We implement appropriate security measures including:

  • Encryption
  • Secure servers
  • Access controls
  • Regular security monitoring

However, no online platform can guarantee 100% security.

7. Cookies

Our website may use cookies to:

  • Improve user experience
  • Track usage statistics
  • Remember user preferences

Users can disable cookies through their browser settings.

8. Data Retention

We retain personal data only as long as necessary for:

  • Providing services
  • Legal compliance
  • Platform improvement

Users may request deletion of their data.

9. User Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent

To exercise these rights, contact us at the email provided below.

10. Third-Party Links

Our website may contain links to third-party services. We are not responsible for the privacy practices of those websites.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

13. Contact Us

If you have questions about this Privacy Policy, contact us:

Email: PHYSIOPROMPT@gmail.com

Website: https://physio-prompt.com/